Trip Protection Available
Optional Trip Protection costs 9.5% of the applicable charter booking amount. It allows you to cancel for any reason at least 12 hours before a private charter or at least 2 hours before a shared charter and receive a refund of the charter payment. The 9.5% Trip Protection fee is nonrefundable, except when we cancel a shared charter because its four-guest minimum is not met and rescheduling is not possible. Cancellations after the applicable deadline are not eligible for a Trip Protection refund.
Private Charter Cancellation Policy
- With Trip Protection: Cancel for any reason at least 12 hours before departure for a refund of the charter payment. The 9.5% Trip Protection fee is nonrefundable, except for the shared-minimum exception below. Cancellations after this deadline are not eligible.
- Without Trip Protection: Cancel at least 7 days before departure for a full refund of the charter payment. Cancel less than 7 days before departure and no refund is available unless we approve an exception. Rescheduling within 7 days requires our approval.
Shared Charter Cancellation Policy
- With Trip Protection: Cancel for any reason at least 2 hours before departure for a refund of the charter payment. The 9.5% Trip Protection fee is nonrefundable, except for the shared-minimum exception below. Cancellations after this deadline are not eligible.
- Without Trip Protection: Cancel at least 7 days before departure for a full refund of the charter payment. Cancel less than 7 days before departure and no refund is available unless we approve an exception. Rescheduling within 7 days requires our approval.
No Show Policy
Missing your departure does not meet the cancellation deadlines above. Without Trip Protection, cancellation less than 7 days before departure is nonrefundable unless we approve an exception. With Trip Protection, cancellations after the applicable 12-hour private or 2-hour shared deadline are not eligible for its refund.
Cancellations by Us
If Cowboy Cowgirl SportFishing Charters cancels your trip because of unsafe weather or mechanical problems, we offer rescheduling first at no additional charge. If rescheduling is not possible, we refund the full charter payment, whether or not you purchased Trip Protection. Any purchased 9.5% Trip Protection fee remains nonrefundable.
Shared charters require at least four booked guests to depart. If we cancel because the four-guest minimum is not met, we offer rescheduling first. If rescheduling is not possible, we refund the entire customer payment, including any purchased Trip Protection fee. This is the exception to the usual nonrefundable Trip Protection fee.
Prompt Communication
If you need to cancel or reschedule, please text us immediately. We'll do our best to accommodate your needs.
305-304-2946Seasickness Consideration
Seasickness happens occasionally. We encourage guests to take necessary precautions for a comfortable trip. If you need to cancel before departure, the cancellation and Trip Protection deadlines above apply.
Your trust in Cowboy-Cowgirl Sportfishing means the world to us, and we're committed to providing you with a fun and enjoyable fishing experience. If you have any questions or need assistance, please don't hesitate to contact us. Ready to book? View our fleet or read about charter pricing.