Agreement to Terms
By booking a fishing charter with Cowboy Cowgirl SportFishing Charters ("we," "our," or "us") or using our website, you agree to be bound by these Terms of Service. Please read these terms carefully before making a reservation.
Booking and Reservations
Reservation Requirements
- All bookings require a valid credit card or payment method
- A deposit or full payment may be required at the time of booking
- Booking confirmation will be sent via email
- Please arrive 20-30 minutes before your scheduled departure
Party Size
Each vessel has a maximum capacity for safety reasons. Private charters accommodate up to 6 passengers unless otherwise specified. All passengers must be accounted for at the time of booking.
Cancellation Policy
Customer Cancellations
- Without Trip Protection, private and shared charters canceled at least 7 days before departure receive a full refund of the charter payment. Cancel less than 7 days before departure and no refund is available unless Cowboy Cowgirl SportFishing Charters approves an exception. Rescheduling within 7 days requires our approval.
- Optional Trip Protection costs 9.5% of the applicable charter booking amount. It allows you to cancel for any reason at least 12 hours before a private charter or at least 2 hours before a shared charter and receive a refund of the charter payment. The 9.5% Trip Protection fee is nonrefundable, except when we cancel a shared charter because its four-guest minimum is not met and rescheduling is not possible. Cancellations after the applicable deadline are not eligible for a Trip Protection refund.
Weather and Mechanical Cancellations
If Cowboy Cowgirl SportFishing Charters cancels your trip because of unsafe weather or mechanical problems, we offer rescheduling first at no additional charge. If rescheduling is not possible, we refund the full charter payment, whether or not you purchased Trip Protection. Any purchased 9.5% Trip Protection fee remains nonrefundable.
Note: Light rain or wind does not typically cancel trips. The captain's decision is final regarding weather safety.
Shared Charter Minimum
Shared charters require at least four booked guests to depart. If we cancel because the four-guest minimum is not met, we offer rescheduling first. If rescheduling is not possible, we refund the entire customer payment, including any purchased Trip Protection fee. This is the exception to the usual nonrefundable Trip Protection fee.
Charter Policies
What's Included
- All fishing tackle and equipment
- Bait and ice
- Florida fishing licenses for all passengers
- Fish cleaning services
- Experienced captain and crew
What to Bring
- Sunscreen and sunglasses
- Hat and appropriate clothing
- Food and beverages (no glass containers)
- Camera
- Seasickness medication if needed
Prohibited Items
- Bananas (fishing superstition!)
- Glass containers
- Illegal substances
- Weapons
Safety and Conduct
All passengers must:
- Follow all safety instructions from the captain and crew
- Remain seated when the boat is moving at high speed
- Wear appropriate footwear (no bare feet)
- Not engage in reckless or dangerous behavior
- Not be under the influence of excessive alcohol or drugs
The captain reserves the right to return to port and end the trip early if any passenger's behavior endangers themselves, others, or the vessel. No refund will be provided in such cases.
Catch Policy
- We practice catch and release for certain species
- All fishing is subject to Florida fishing regulations
- The captain will advise on what fish can be kept
- We cannot guarantee specific catches
Liability and Assumption of Risk
Fishing and boating involve inherent risks. By participating in our charters, you acknowledge and accept these risks. We are not liable for:
- Personal injury except in cases of our negligence
- Loss or damage to personal belongings
- Seasickness or other physical discomfort
- Failure to catch fish
Gratuities
Gratuities for the captain and crew are not included in charter rates but are customary and appreciated. A typical gratuity is 15-20% of the charter price for good service.
Gift Certificates
- Gift certificates never expire
- Gift certificates are transferable
- Gift certificates cannot be redeemed for cash
- Lost or stolen gift certificates may be replaced with proof of purchase
Intellectual Property
All content on our website, including text, images, logos, and graphics, is owned by Cowboy Cowgirl SportFishing Charters and protected by copyright laws.
Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.
Contact Us
For questions about these Terms of Service, please contact us at:
Cowboy Cowgirl SportFishing Charters
1801 N Roosevelt Blvd
Key West, FL 33040
Phone: (305) 304-2946